Q: What is the production lead time and shipping method?

A: The lead time is 15-25 days after receiving the deposit.We support shipping by sea, air or express (DHL, FedEx, etc.), and can provide door-to-door service according to customer requirements.

Q: How do you handle quality issues after the customer receives the goods?
If you find any quality problems after receiving the goods, please take photos/videos and contact us, We will provide a satisfactory solution within one week.

Q: What is the lead time?
A: For stock items, we can ship immediately after PO. For customized colors,the goods can be ready within 7-10 days after sample confirmed and deposit paid.

Q: How many tons of yarn load in one container?
A: Usually one 40HQ container load about 22tons-25tons of yarn. 20GP can load 9 tons. It's based on net weight.

Q: How about term of payment?
A: T/T 30% deposit in advance, the balance 70% against B/L copy.

Q: How do you control quality?
A: We have an experienced QC team. Apply with TQM during producing process to ensure the yarn quality.